DreamHost’s Support Sucks

This blog was down for two days or more and DreamHost never bothered to reply or fix it. JohnTP.com was hosted on my friend Deep’s DreamHost account and it was blocked as my blog took a lot of resources.

Deep’s account hosted many other sites too and all were down because of this and another blog. I was on a visit to my Grandparents house at the time and never knew that my site was down until I visited it on my uncle’s PC. But I thought it was a temporary thing.

Later while traveling back home, Deep called to let me know about the mess created by DreamHost and that he has been contacting them for a long time with no luck.

After many hours, Dreamhost replied back and unblocked all sites except for this blog. I then created my own DreamHost account so that I can use VPS. Many more hours later of contacting DreamHost they moved my domain to the new account, but forgot to move the files and database!

I contacted them many times, but they never replied back. Luckily Deep came to the rescue and moved the files and database for me today. None of my sites have ever been down for this long and thanks to DreamHost I lost a lot of traffic and money

I am now waiting for them to move the files and database of my hardware review blog to my new DreamHost account. I won’t say DreamHost sucks but their support really sucks!

Have you faced any problems with DreamHost?

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